Customers should contact support@swaylanestudio.com with the order number, item name, and reason for the refund request. Items should be unused, unworn, and returned with original packaging unless store support confirms another resolution.
Refund timing depends on payment processor review and the original payment method. Shipping fees, final sale items, personalized items, and damaged-after-delivery items may be handled differently depending on the order details.
AI Try-On demo previews are informational and do not replace reviewing product measurements, materials, and merchant return terms before checkout.
Refund timing depends on payment processor review and the original payment method. Shipping fees, final sale items, personalized items, and damaged-after-delivery items may be handled differently depending on the order details.
AI Try-On demo previews are informational and do not replace reviewing product measurements, materials, and merchant return terms before checkout.